The Chat Support Specialist will be responsible for providing real-time assistance to our customers through online chat. The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to quickly resolve issues and answer inquiries.Key Responsibilities:
Customer Interaction: Engage with customers through live chat to provide support, answer questions, and resolve issues.
Problem-Solving: Diagnose and troubleshoot customer issues efficiently and effectively.
Product Knowledge: Maintain a deep understanding of our products/services to provide accurate information and assistance.
Documentation: Accurately document customer interactions and feedback in the CRM system.
Job Types: Full-time, FresherPay: \xe2\x82\xb911,000.00 - \xe2\x82\xb913,000.00 per monthBenefits:
Health insurance
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Work Location: In person
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Job Detail
Job Id
JD3340417
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Salt Lake, Kolkata, West Bengal, India
Education
Not mentioned
Experience
Year
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.