• Doing outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other services wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
• Mor information 87OO426O29
Job Types: Full-time, Permanent, Fresher
Pay: ?10,141.55 - ?17,426.73 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Language:
• Hindi (Preferred)
Work Location: In person
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