Fresher B.com/bba
Job Description
• Communicating and coordinating with patient and the doctors
• Managing calls and customer queries
• Identify and assess customers' needs to achieve 10/10 satisfaction rate.
• Error free billing (OP & IP) to be maintained.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions..
• Follow communication procedures, SOP's guidelines and policies.
• Take the extra mile to engage customers.
• Ability to multi-task, prioritize, and manage time effectively.
• To carry out any other task assigned by higher authority.
• Sending daily/weekly/monthly reports as specified by department head.
Job Type: Full-time
Pay: ?22,200.00 - ?25,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Work Location: In person
Expected Start Date: 28/07/2024
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Job Detail
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Job IdJD3387582
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear