Job Description

Job description

We are looking for a dedicated and knowledgeable

Freight Broker

with a minimum of 1 year of experience to join our growing logistics team. The ideal candidate will have a strong foundation in freight brokerage, including managing relationships with both carriers and clients. You will play a key role in ensuring the successful transportation of goods, facilitating efficient communication between shippers and carriers, and optimizing costs and delivery schedules.

Key Responsibilities:

Freight Coordination:

Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination.

Carrier Network Management:

Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements.

Customer Interaction:

Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly.

Negotiation:

Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions.

Problem Solving:

Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction.

Compliance & Documentation:

Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions.

Market Research:

Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing.

Sales Support:

Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships.

Tracking & Reporting:

Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity.
Job Type: Full-time

Pay: ?20,000.00 - ?35,000.00 per month

Schedule:

Fixed shift Monday to Friday Night shift US shift
Work Location: In person