Job Description

Company DescriptionGrand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with xe2x80x98The Verandah, our Global Cuisine restaurant and xe2x80x98By The Blue, our poolside RestoBar which offers inspired Indian cuisine.We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Bengaluru, India. As a key member of our management team, you will oversee all aspects of our food and beverage operations, ensuring exceptional guest experiences while maximizing profitability.

• Lead and manage the entire Food and Beverage team, including restaurants, banquets, mini bar, cafxc3xa9, and bar operations
• Develop and implement strategies to enhance guest satisfaction and operational efficiency
• Set departmental targets, objectives, and budgets, and monitor performance against these goals
• Establish and maintain high standards of food quality, presentation, and service
• Collaborate with the sales and marketing team to develop effective F&B marketing strategies
• Analyze guest feedback and implement improvements to enhance the overall dining experience
• Ensure compliance with food safety regulations and hygiene standards
• Oversee inventory management, cost control, and budget adherence
• Recruit, train, and mentor F&B staff to maintain a high-performing team
• Stay current with industry trends and implement innovative concepts to keep the F&B offerings fresh and competitive
• Develop and maintain relationships with key vendors and suppliers to ensure quality and cost-effectiveness
• Coordinate with other departments (e.g., Housekeeping, Front Office) to ensure seamless guest service across the property
• Conduct regular food tastings and quality checks to maintain consistency and excellence in culinary offerings
• Implement and oversee sustainability initiatives within the F&B department, focusing on reducing waste and promoting eco-friendly practices
• Manage and resolve guest complaints promptly and professionally, ensuring high levels of guest satisfaction and loyalty

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 3 years of experience in a similar Food & Beverage management role, preferably in a high-volume restaurant or hotel setting
• Strong background in banquet and event management
• Proven track record of leadership and team management in the hospitality industry
• Excellent interpersonal and communication skills with a collaborative management style
• Demonstrated ability to develop and manage budgets, with strong financial acumen
• Proficiency in Opera or similar Property Management Systems (PMS), Micros, and Microsoft Excel
• In-depth knowledge of food and beverage trends, menu planning, and cost control
• Commitment to maintaining high professional and ethical standards
• Strong attention to detail and ability to multitask in a fast-paced environment
• Flexibility to work varying shifts, including evenings, weekends, and holidays
• Passion for delivering exceptional guest experiences and driving service excellence

Additional Information"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

Accor