Food And Beverage Server

Year    Ludhiana, Punjab, India

Job Description

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Greeting and Seating: Welcome and seat guests as they arrive, providing menus and utensils. Assist with menu explanations, specials, and recommendations.Taking Orders: Accurately record customer food and beverage orders, ensuring special requests and dietary restrictions are noted. Transmit orders to the kitchen or bar staff promptly.Serving Food and Beverages: Deliver orders to customers\' tables with attention to detail, ensuring the correct order is served to the appropriate guests. Use tray service and follow established service standards.Knowledge of the Menu: Maintain a good understanding of the menu, including ingredients, preparation methods, and potential allergens, to answer customer questions accurately.Upselling: Suggest additional items like appetizers, desserts, or beverages to increase sales, without being pushy or aggressive.Payment Handling: Present bills, accept payments, and provide accurate change. Handle credit card and cash transactions securely and efficiently.Clean and Set Tables: Reset tables for the next guests, including cleaning and sanitizing surfaces, replacing tableware, and ensuring a neat and welcoming dining environment.Side Work: Complete side tasks such as refilling condiments, restocking service stations, and ensuring all service areas are organized and well-maintained.Handling Complaints: Address customer complaints or concerns professionally and promptly, involving a manager if necessary. Strive to resolve issues to the satisfaction of the guest.Knowledge of Alcoholic Beverages: If the restaurant serves alcohol, servers should be knowledgeable about the drink menu, responsible alcohol service, and be able to verify the legal drinking age of customers.Attention to Detail: Maintain a keen eye for detail, ensuring that orders are accurate, food presentation is appealing, and customer needs are met.Professionalism: Maintain a professional appearance and demeanor at all times, including grooming and uniform standards.Teamwork: Work as part of a team, both with other servers and restaurant staff, to ensure a smooth and enjoyable dining experience for customers.Overall, a restaurant server is responsible for providing exceptional customer service, contributing to the restaurant's success, and ensuring that guests have a memorable dining experience. Adaptability, effective communication, and a customer-centric approach are key qualities for success in this role.Job Types: Full-time, FresherPay: \xe2\x82\xb912,000.00 - \xe2\x82\xb925,000.00 per monthBenefits:
  • Flexible schedule
  • Leave encashment
Schedule:
  • Day shift
  • Morning shift
Supplemental pay types:
  • Performance bonus
  • Shift allowance
Ability to commute/relocate:
  • Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 1 year (Required)

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Job Detail

  • Job Id
    JD3334854
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ludhiana, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year