The job responsibilities of a Food and Beverage (F&B) waiter typically include a variety of tasks related to customer service, order-taking, and maintaining a clean and organized dining environment. Here are the key duties:
• Greeting Customers : Welcoming guests as they arrive, escorting them to their tables, and providing menus.
• Taking Orders : Listening to customer orders, answering questions about the menu, and offering recommendations.
• Serving Food and Drinks : Delivering food and beverages to tables in a timely and professional manner, ensuring that orders are accurate.
• Providing Excellent Customer Service : Ensuring customer satisfaction by checking in on diners, addressing complaints, and providing a positive dining experience.
• Up-selling : Suggesting additional items, such as drinks, appetizers, or desserts, to increase sales.
• Handling Payments : Presenting the bill, processing payments (cash or card), and providing change or receipts.
• Maintaining Cleanliness : Keeping dining areas tidy by cleaning tables, arranging chairs, and ensuring the restaurant is organized.
• Coordinating with Kitchen and Bar Staff : Communicating customer orders clearly to kitchen staff and ensuring timely service.
• Refilling Drinks : Ensuring that customers' drinks are topped up during the meal.
• Setting Up and Clearing Tables : Setting up tables with the appropriate cutlery, glassware, and napkins before guests arrive, and clearing dishes after they have finished.
• Ensuring Health and Safety Standards : Following hygiene and safety regulations in the handling of food, beverages, and utensils.
• Handling Special Requests : Catering to special dietary needs, allergies, or preferences as requested by customers.
• Assisting with Opening and Closing Procedures : Helping to open or close the restaurant, which may include setting up the dining area in the morning or cleaning up at the end of the day.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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