Job Description

Beckman Coulter Life Sciences

Beckman Coulter Life Sciences\xe2\x80\x99 mission is to empower those seeking answers to life\xe2\x80\x99s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you\xe2\x80\x99ll help drive our vision of accelerating answers\xe2\x80\x94and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, the 10 Life Sciences companies of Danaher accelerate discovery, development and delivery of solutions that safeguard and improve human health.

Role - Flow Cytometry Application Manager \xe2\x80\x93 India South West Asia

Location - Bangalore

PURPOSE OF THE POSITION

The Flow Cytometry Application Manager \xe2\x80\x93 INDIA SWA is responsible of application specialists, of supporting pre/post sales business of entire Flow Cytometry portfolio and application support for INDIA SWA region.

KEY TASKS

• Collaborating closely with Application, Sales and Marketing managers for contributing to the achievement of financial targets
• Getting result through positive interpersonal relationship
• Deep understanding of immunology or hematology or research applications
• Customer satisfaction focused
• Problem solving through the team
• Pro-active and flexible approach to change
• Perform systematic reports in line with KPI defined for the region
• Captures VOC and identifies local market trends and communicates internally
• Responsible for Application support for Flow Cytometry systems in India SWA
• Working closely with Application Manager, Application Expert, Sales and Marketing and with entire Indian Application Team to increase market share from existing and potential customers through implementation of best- in- class application /share knowledge practices
• Ensure Application Specialists and Channel Partner within the region get the proper resources and trainings
• Build relationships and develop loyalty with senior customers and decision makers
• Ensure customer satisfaction trough proper training, troubleshooting in face to face or remote situations.
• Coordinating with service and tech support for escalation
• Answer to technical part of tenders

Qualification: B. Tech/ B. Pharma with 5+ year\'s experience / M. Sc in life science with 3+ yrs experience in Flow Cytometry or Ph.D. with experience in flow Cytometry publications.

Experience:

• 3 years on a Beckman or other analyzer flow Cytometry platform.
• Two or more flow cytometry-focused publications (Desirable).
• Experience in managing team for at least 2+ years

Essential skills:

• Collaborating closely with Application, Sales and Marketing managers for contributing to the achievement of financial targets
• Getting result through positive interpersonal relationship
• Deep understanding of immunology or hematology or research applications
• Customer satisfaction focused
• Problem solving through the team
• Pro-active and flexible approach to change

When you join us, you\xe2\x80\x99ll also be joining Danaher\xe2\x80\x99s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\xe2\x80\x99ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you\xe2\x80\x99ve ever wondered what\xe2\x80\x99s within you, there\xe2\x80\x99s no better time to find out.

Danaher