Description Our restaurant is seeking a highly organized and motivated individual to join our team as a Floor Supervisor. As a Floor Supervisor, you will play a vital role in ensuring smooth operations and exceptional customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the hospitality industry. Responsibilities
Supervise and oversee front-of-house staff, ensuring exceptional service delivery
Train new employees on policies, procedures, and customer service standards
Monitor and manage the dining area, ensuring cleanliness and proper setup
Resolve customer complaints and ensure overall customer satisfaction
Maintain inventory of supplies and equipment, coordinating with the management team for timely replenishment
Collaborate with the kitchen staff to ensure efficient food delivery
Implement and enforce health and safety regulations
Requirements
Previous experience of 1-2 year in a supervisory role in the restaurant industry
Women staff required
A strong understanding of food and beverage operations
Excellent customer service and interpersonal skills
Proven ability to lead and motivate a team
Exceptional attention to detail and problem-solving abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Flexibility to work evenings, weekends, and holidays as required
Job Type: Full-time Benefits:
Food provided
Schedule:
Rotational shift
Work Location: In person
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