Job Description

We are seeking a highly motivated and experienced Floor Supervisor to join our dynamic team at our two-wheeler showroom. The ideal candidate will have a strong understanding of two-wheeler mechanics, excellent leadership and communication skills, and a passion for providing exceptional customer service.

Responsibilities:

Overseeing Workshop Operations:

• Supervise the daily activities of technicians, ensuring efficient workflow and adherence to service schedules.
• Monitor the quality of repairs and maintenance work performed.
• Ensure timely completion of service jobs.
• Address customer concerns and complaints promptly and effectively.

Team Management:

• Lead, motivate, and train technicians.
• Assign tasks and monitor performance.
• Conduct performance reviews and provide feedback.
• Maintain discipline and a positive work environment.

Inventory Management:

• Monitor the inventory of spare parts and consumables.
• Place orders for necessary parts and ensure timely delivery.
• Maintain accurate records of inventory usage.

Customer Service:

• Interact with customers to understand their service needs.
• Explain service procedures and costs.
• Build and maintain strong customer relationships.

Quality Control:

• Implement and maintain quality control measures.
• Conduct regular inspections of repaired vehicles.
• Identify and address any quality issues.

Safety and Compliance:

• Ensure adherence to safety regulations and procedures in the workshop.
• Maintain a clean and organized work environment.
• Comply with all relevant industry standards and regulations.

Qualifications for a Floor Supervisor:

Education:

• Diploma or degree in automotive engineering or a related field (preferred)
• High school diploma or equivalent with relevant experience

Experience:

• Minimum 2 years of experience in Automobile Industry
• Proven experience in managing a team of technicians.
• Strong knowledge of two-wheeler mechanics and repair procedures.

Skills:

• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Problem-solving and decision-making abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency in using diagnostic tools and equipment.
• Customer service orientation.

Job Type: Full-time

Pay: From ?15,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 2 years (Required)

Work Location: In person