Job Description

• Supervising Workshop/Service Operations :
• Manage the daily activities on the service floor or workshop.
• Allocate tasks to technicians, mechanics, or assembly-line workers based on priority and skillset.
• Ensure that repairs, servicing, or manufacturing processes are completed on time and meet quality standards.
• Customer Interaction :
• Communicate with customers regarding service or repair needs, vehicle delivery timelines, and cost estimates.
• Address and resolve customer concerns or complaints promptly and professionally.
• Quality Assurance :
• Monitor the quality of repairs, maintenance, or production activities.
• Conduct periodic checks to ensure adherence to manufacturer guidelines and company standards.
• Inventory and Tools Management :
• Ensure availability of necessary spare parts, tools, and equipment for the team.
• Coordinate with the inventory team to manage stock levels and request supplies as needed.
• Workforce Management :
• Supervise technicians, mechanics, and other floor staff, providing guidance and training as required.
• Evaluate staff performance and recommend further training or career development opportunities.
• Operational Efficiency :
• Streamline workflows to minimize downtime and maximize productivity.
• Implement safety and cleanliness protocols in the workplace.
• Reporting :
• Maintain records of completed tasks, repairs, and production metrics.
• Prepare daily, weekly, or monthly reports for higher management.
• Compliance and Safety :
• Ensure the floor complies with safety regulations and environmental standards.
• Conduct regular safety inspections and address any potential hazards immediately.

Key Skills

• Technical Expertise :
• Strong knowledge of automobile systems, servicing, and repair techniques.
• Familiarity with diagnostic tools and modern automotive technologies.
• Leadership Skills :
• Ability to manage and motivate a team effectively.
• Delegate tasks and ensure accountability among staff.
• Customer Service Skills :
• Excellent communication and interpersonal skills to interact with customers and handle complaints.
• Problem-Solving :
• Quick thinking to address operational or technical challenges effectively.
• Attention to Detail :
• Ensuring precision in service/repair work and adherence to quality standards.
• Time Management :
• Ability to prioritize tasks and ensure deadlines are met.

Qualifications

• Diploma or degree in Automobile Engineering, Mechanical Engineering, or a related field.

Job Type: Full-time

Pay: ?10,000.00 - ?18,000.00 per month

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 2 years (Preferred)

Work Location: In person