Floor Executive
Property & Asset Manangement
What this job involves:
Serving on the front lines of customer service
Are you a people person who can make daily interactions such a breeze?
In this role, you\xe2\x80\x99ll be in charge of one of the busiest places in the office\xe2\x80\x94the help desk. Constantly on the go, you\xe2\x80\x99ll give our visitors a warm welcome, and guide them with their queries. In other words, you will set the benchmark in giving our company a good first impression.
Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
You will spend each day looking at how you can maintain and improve the front desk.
Being at the heart of the business
Maintaining and updating records and database are also part of your basic daily routine. These include complaint registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.
Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you\xe2\x80\x99ll be expected to follow policies and procedures needed for all functions in the reception. As needed, you\xe2\x80\x99ll also take part in managing meetings, coordination, and others.
Detailed responsibilities -
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