Job Description

• Attend New patient & Patient Attendant cordially and analyze their needs.
• Taking feedback from Doctors in regards to quality of service being offered to patients.
• Maintaining a track of daily visits by marketing executive to doctors and follow up with them over call.
• Implementing policies and protocols to maintain high standards of patient care.
• Assisting in the management of patient care services and Diagnostic resources.
• Co-ordinate with Doctors to understand what has been advised to the pt. if required.
• Addressing and resolving any issues related to patient care or staff performance.
• Receiving queries and feedback, suggestions, complaints from Patients or Patient party and take corrective action immediately as per requirement on daily basis.
• Coordinate with PRO to prepare daily activity report.

Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?18,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Fixed shift

Supplemental Pay:

• Overtime pay

Education:

• Master's (Required)

Experience:

• Relationship management: 1 year (Required)
• Clinical counseling: 2 years (Preferred)
• Customer retention: 1 year (Required)

Work Location: In person