Reservation Agent Responsibilities:
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation on the customers' desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Providing support to customers who may need to amend or cancel a reservation.
Reservation Agent Requirements:
• High school diploma.
• Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
• Experience working in sales or public relations, preferably in the hospitality or travel industries.
• Customer-service experience.
• Good written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Knowledge of microsoft word & excel
• Data entry experience.
• Flexible working hours.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Work Location: In person
Speak with the employer
+91 87001 35491
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