Job Description

Fire Officer


With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.


If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.


The Fire Officer will direct and coordinate fire safety work of the hotel in conjunction with the Security Manager. The role will also prepare the work schedule and organize fire trainings.


What will I be doing?

As the Fire Officer, you will be responsible for performing the following tasks to the highest standards:


• Prepare departmental fire and safety rules, standard operation procedures of hotel CCTV.
• Responsible for the entire fire system equipment operations of hotel. Report to the Safety & Security Manager / Assistant Safety & Security Manager promptly upon receiving questionable queries.
• Organize training activities for fire prevention evacuation knowledge and fire equipment standard operation for all hotel team members according to their various positions.
• Work with the Engineering department to standardize the hotel fire system and equipment operations.
• Prepare the inspection standard for the hotel fire system and equipment.
• Organize the training for fire equipment maintenance, maintenance record and fixed-point operation inspection for fire control centre team members.
• Follow up regularly to adjust and upgrade the performance of fire-prevention regulations.
• Organize trainings and fire drills for volunteer Fire team members, enabling them to accurately operate fire emergency plans during fire emergencies as well as organize simulative practices of emergency evacuation plans in the hotel.
• Equip Fire team members with the knowledge of fire equipment standard operating procedures and maintaining faulty equipment.
• Create fire and safety filing systems according to the local municipal regulations.
• Collect, analyze and study the hotel fire cases, to improve the hotel fire system.
• Organize job responsibility training for control team members, according to specifications from the Safety & Security Manager / Assistant Safety & Security Manager.
• Oversee team members performance appraisals to improve work performance.
• Responsible for handling emergency accidents appropriately.
• Attend regular operational meetings to review, monitor, adjust and update the performance of the department as a whole.
• Check daily on-duty records; being well informed of the recorded information and hotel major machine room situations controlled by the Fire Control Centre.
• Carry out other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Fire Officer, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


• Senior high school graduate or equivalent.
• At least 3 years of experience in the security and fire control field.
• Certified Fire Safety Administrator and Chief Security issued by National Vocational Qualification Certification.
• Proficient with safety measures per national laws and regulations as well as local rules and regulations of the city.
• Knowledgeable of hotel security management and etiquette.
• Able to deal with emergency cases and incidents.
• Able to maintain good relationships with public security organizations as well as with all departments in the hotel.
• Proficient in verbal and written communications.
• Able to prepare business documents.
• Capable of training team members.
• Literacy in English to meet business needs, preferred.




What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!