Honeywell Connected Enterprise (HCE) is reinventing the way industries measure, analyze, and run their complex operations as we pivot from manufacturing to lead the Industrial Internet of Things (IIoT) software revolution. HCE is a disruptor that develops industrial-grade software and services that transforms how companies use operational data to improve processes, enhance productivity, support sustainability initiatives, and empower workers. We are building a smarter, safer and more sustainable world through AI-backed insights. With HCE, every day is our customer's best day of performance.As a Finance Specialist - Collections, you will be responsible for ensuring prompt payment of invoices by managing the collections process, regularly checking contact details for accuracy and validity, being resourceful in following up overdue debts and processing cancellations (churn). You will also be responsible for communicating debtor status and AR metrics to management. Sharp with numbers and having strong attention to detail, you would be working closely with the Financial Accountant to optimise the collections process.Key Areas of Responsibility Manage the collections process by maintaining the invoice reminder schedule, making phone calls to debtors and monitoring email bounce backs. Have a clear strategy for which overdue debtors to focus on for the day/week/month so that your time is used most effectively. Regularly update and maintain an accurate overdue receivables list with comprehensive notes regarding reasons for non-payment and clear action items. Regularly check contact email addresses for accuracy and validity. If email addresses found to be invalid, use resources such as Maxio, Slack and Salesforce, to identify alternative email addresses. Monitor older debts closely and disable check-ins if customer is ignoring our attempts to recover the debt. Be resourceful in your efforts to contact customers (speaking with sales, using different email addresses and/or searching the internet for other contacts). Process churn requests from various channels within the business. Compile weekly financial reports for churn and collection analytics. Preparation and maintenance of monthly churn reports. Assist with ad-hoc finance admin processes work such as processing received funds in Xero on a daily basis. Identify areas of process improvements.Must Have Skills : 3+ years\' experience in a similar role 1-2 years\' experience with Xero (desirable) Experience with Maxio or other subscription billing software (desirable) Experience in managing overdue invoices and collections process is required. Strong attention to detail. Committed to data accuracy and validity. Ability to respond promptly and comprehensively to queries from customers (internal and external). Have continuous improvement focus - suggest ways to improve the efficiency and effectiveness of the collections process. Experience in using a wide variety of IT applications. Experience in a B2B SaaS environment would be desirable. A Bachelor's degree in Accounting CA or CPA qualification (desirable)Additional Information
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