1. Planning Defines operating guidelines and project tasks to ensure delivery of services to assigned business partners in accordance with service level agreements. Drives cash collection in line with Group guidelines and participates in Group cash collection initiatives. 2. Transaction processing Ensures accurate processing of Accounts Receivable transactions. Oversees organization and work allocation for individuals involved in transaction processing. 3. Risk management Leads implementation of collection and credit risk management solutions. Provides accurate and timely credit assessments to business partners. 4. Analysis Oversees analysis of accounts and highlights discrepancies/anomalies for correction. 5. Accounting guidelines Leads enforcement and implementation of relevant internal accounting and reporting guidelines and compliance with external accounting regulations. 6. Customer relations Builds and manages relationships with business partners to manage expectations and ensure customer satisfaction. 7. Optimization Oversees implementation of best practices and continuously optimizes practices to gain efficiency and drive productivity gains. 8. Internal controls Ensures transparency in financial reporting and disclosures. Leads Internal Control over Financial Reporting compliance and reporting for the AR team. 9. Reporting Ensures timely and accurate monthly, quarterly and annual reporting of reporting package and associated disclosures. 10. HR Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies
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