Job Description

Responsibilities

? Hands on and in-depth knowledge of AR process

? Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound

? Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

? Provide accurate forecasting of collection promises

? Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections

? Identify slow-paying customers, timely escalation of collection challenges to management & and recommend appropriate exit paths

? To be highly customer obsessed and ensure delivering a positive customer experience on every interaction

? Assist in streamlining and improving the accounts receivable process by identifying areas of improvement

? Meet all the productivity related goals on a monthly basis.

? Knowledge of E- Invoicing Process Education & Experience

KEY SKILLS REQUIRED

? Strong ability to communicate internally and externally

? Strong ability to take initiative and self- start when necessary

? Proven ability to develop new ideas and creative solutions

? Proven ability to work successfully in an ambiguous environment

? Proven ability to meet tight deadlines and prioritize workload

? Fluency in Microsoft Excel is a must

? Graduation or a Bachelors Degree in Accounting/Finance or a related field

Job Types: Full-time, Permanent

Pay: From ?250,000.00 per year

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)