Join a team recognized for leadership, innovation and diversity Business details : HPS - Lifecycle Solutions & Services
Position : Engineer - Services
Qualifications : B.E- Instrumentation/ Electronics
Base Location : Mumbai
Job Profile - Field Service Engr IIDescriptionxc2xb7 Engineer should have minimum 5-8 years of experience working on DCS/PLC/Scada system
xc2xb7 Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems
xc2xb7 Preventive Maintenance -Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system.
xc2xb7 Corrective Maintenance - Restoring the system from any faults in the system
xc2xb7 Shutdown Maintenance
xc2xb7 Possess fluent oral & written communications skills
xc2xb7 PC troubleshooting and Networking
xc2xb7 Documentation - 40 % documentation is involved
xc2xb7 Knowledge of DCS and PLC with a hands-on experience.
xc2xb7 Matured skills in independent troubleshooting / problem resolution on these platforms.
xc2xb7 Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.
xc2xb7 Build, Develop & Sustain Customer relationships with effective Customer management.
xc2xb7 Should be able to plan site visits as per agreed SLAs with customer.
xc2xb7 Required travel 70% to 80% of the time anywhere in Maharashtra
xc2xb7 Be available 24x7 for support during exigencies.
xc2xb7 Candidate will have to keep himself technically updated by completing the assigned trainings.
xc2xb7 The candidate will need to Build, Develop & Sustain Customer relationships with effective Customer management.
xc2xb7 The job will involve Executing Service projects and migrations and will demand long stay at customer sites.
xc2xb7 Execute Service projects and migrations
xc2xb7 Identify prospects, conduct pre-sales site assessment, and develop them into firm leads.
xc2xb7 Constantly probe opportunities for migrations, add-ons & work seamlessly with customers to reduce their pain areas by pitching-in the right solution
xc2xb7 ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.
xc2xb7 Be a single point contact for all customer needs for designated customers.
xc2xb7 Added advantage if knowledge of Honeywell System
xc2xb7 Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24x7, 365 days.
xc2xb7 Ready to work on ONGC Platforms (Offshore) for upto 45 Days per visit on rotation basis
xc2xb7 Ready to work on other western region sites (Maharashtra, MP etc) as a 'Service Engineer' when not as Site Support Specialist (Resident Support Engineer).
xc2xb7 Office Process should be followed timely and accurately.
xc2xb7 Politeness and good communication skills are required during interactions.
xc2xb7 Leave process and frequency should be followed as per the standard regional process.WE VALUE
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