Customer Support & Success
Navi Mumbai (On-Site)
Entry-level
• Hands on experience on manual calibration, online troubleshooting and software Updating in hardware components.
• Work experience on doing de-soldering, soldering operation of electronic components and circuit boards.
• Able to do the debug activities in UAV assembly with basic checks and circuit tracing activity.
• Maintain & follow Work Instruction sheet provided by the OEM for the sub-systems and complete system.
• Execute the service plan effectively
• Knowledge on handling electrical/mechanical test equipment
• Knowledge on safe handling practice for electronic handling, ESD safety, etc.
• Ability to perform crimping and soldering.
• Maintain the record of all the tooling/equipment's and stock of spares at Service Centre
• Ready to travel all over India as and when required
• DGCA Certified pilot will be an added advantage
• Execution of ad-hoc projects as may be assigned from time to time
Education - Aeronautical engineering or Similar (Diploma/BE)
Skills
Customer Support
Complaint Management
Aftersales
Troubleshooting
Customer Success
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