Job Description

JOB TITLE: SERVICE ENGINEER

LOCATION: PONDICHERRY

WONDERING WHAT\xe2\x80\x99S WITHIN DANAHER? TAKE A CLOSER LOOK

At first glance, you\xe2\x80\x99ll see Danaher\xe2\x80\x99s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms \xe2\x80\x94 life sciences, diagnostics, water quality, and product identification.

Career development is important to us - you\xe2\x80\x99ll find associates who are as certain about their impact as they are about where they\xe2\x80\x99re headed next. You\xe2\x80\x99ll find the Danaher Business System, which makes everything possible. You\xe2\x80\x99ll also see a company that investors trust\xe2\x80\x94our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

We hope you\xe2\x80\x99ll see yourself here, too. What you find at Danaher \xe2\x80\x94 and within yourself \xe2\x80\x94 might just change the world.

WHO WE ARE:

Videojet Technologies is a global leader in product identification, providing innovative coding and marking solutions that helps consumer ensure product safety and improve their productivity.

THIS JOB IS A UNIQUE OPPORTUNITY TO

This is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! The selected candidate for this position will handle daily service and support of Videojet\xe2\x80\x99s existing customer base. You would support sales growth, service growth and customer happiness. The role sees you carrying out repair, installation, maintenance and calibration of Videojet equipment at customer sites.

As an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting, drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to.

WITHIN YOUR ROLE YOU WILL:

• Attend breakdown calls in the region
• Raise request for parts and close transaction under Warranty, CAMP or Chargeable
• Completing Installation of equipment\xe2\x80\x99s on site
• Completing Preventive Maintenance as per schedule
• Promotion of Service Contract & consumables
• Demonstration of products to customers
• Imparts training to the customer
• Update service report in Oracle
• Identifying potential parts requirement and get quote submitted and collect Purchase Order
• Identifying potential equipment requirements and generate Service Leads for sales team

WE ARE LOOKING FOR A PROFESSIONAL WHO HAS:

• Ability to work well independently and exercise appropriate judgment under general direction.
• Ability to prioritize workload, goals and tasks consistent with the department and corporate objectives.
• Ability to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities.
• Decision-making and coordination with other departments- To solve technical issues, and interact with key partners for problem-solving
• Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

OUR CORE VALUES :

At Danaher, we\xe2\x80\x99re driven by a sense of wonder for what we can create\xe2\x80\x94and what we can become. Here, you\xe2\x80\x99ll accelerate your career while driving innovation that improves lives. You\xe2\x80\x99ll work hard and take risks, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. If you\xe2\x80\x99d like to learn more, read stories from our associates on our Careers Blog or reach out to one of our recruiters.

Our \xe2\x80\x93 Helping Realize Life\xe2\x80\x99s Potential \xe2\x80\x93 expresses our reason for being and the impact that every one of us at Danaher strives to have on the world. Our define the fundamental beliefs that guide our actions. The Core Behaviors* enable our values and Shared Purpose, as our proven system for achieving success at Danaher.

Your EDUCATION OR BACKGROUND EXPERIENCE WILL INCLUDE:

• Education \xe2\x80\x93 Diploma / Engineering in any stream.
• 4+ years of field service experience.
• Fresher with excellent communication skills.
• Should be familiar with Local language.
• Travel Required- 80%

OUR OFFER

We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented, guided by the phenomenally successful Danaher Business System. Working at [OPCO], gives you access to a robust career development process and challenging, \xe2\x80\x9cstretch\xe2\x80\x9d opportunities. Listen to our voices: .

UNSOLICITED ASSISTANCE

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Product Identification Platform companies, including Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus and Linx, in any form without a valid, signed search agreement in place for the specific position, will be deemed the sole property of the Operating Company. No fee will be paid in the event the candidate is hired by Operating Company as a result of the unsolicited referral.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The \xe2\x80\x9cEEO is the Law\xe2\x80\x9d poster is available

When you join us, you\xe2\x80\x99ll also be joining Danaher\xe2\x80\x99s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\xe2\x80\x99ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you\xe2\x80\x99ve ever wondered what\xe2\x80\x99s within you, there\xe2\x80\x99s no better time to find out.

Danaher