Job Description

Position Title: Field Service Engineer


Position Id: JID000040


Base Location: Delhi


Division: Food & Vet Testing


Primary Role: As Field Service Engineer the person will be responsible for verifying proper functioning and quality control of the laboratory equipments. This position requires travelling and provind exceptional technical support to customers including application, troubleshooting, testing, and repairing issues.


:


• Recognize and communicate product issues, complaints, improvements, and resolutions.
• Test reagents in customer laboratories on new and existing diagnostics instrumentation.
• Hands on experience with maintenance and servicing of laboratory equipment. (PCR, RT PCR machine, Centrifuges, Vortex machine, etc.)
• Provide on-site troubleshooting, repair, and preventative maintenance.
• Assist customers with meeting their regulatory and verification requirements.
• Communicate with customers to assess their needs and provide solutions.
• Maintain accurate records of service activities and parts usage.
• Follow safety guidelines and procedures when working on equipment.


Job Specification:


• Good proven written and verbal communication skills.
• Willingness to travel extensively.
• Ability to work independently, as well as with cross-functional teams.


Qualification:


• ITI/Diploma in Electronics or
• B.Tech. Electronics


Experience:


0-2 years (Freshers may apply)


• Experience with laboratory equipment will be preferred.


Skills Required:


• Preferably from a Life-Sciences background
• Good Knowledge of the domain.
• Proficient in Google, Microsoft Office Suite, and CRM software.


Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8