Job Description

: Travel Agent (Reservations Assistant) Responsibilities:

• Assist customers in planning and booking various travel arrangements, including flights, accommodations, transportation, and activities.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering recommendations to enhance the customer\'s travel experience.
• Research and gather relevant information on destinations, travel routes, and visa requirements to assist customers in making informed decisions.
• Process reservations, ticketing, and payments accurately and efficiently using reservation software and computer systems.
• Collaborate with airlines, hotels, car rental agencies, and other travel partners to secure the best rates and availability for customers.
• Stay updated on travel industry trends, new destinations, and special promotions to provide up-to-date information to customers.
• Handle changes or cancellations in travel itineraries, rebooking flights or accommodations as necessary.
• Maintain accurate records and documentation of customer interactions, bookings, and financial transactions.
• Handle any travel-related emergencies or disruptions by providing timely assistance and alternative solutions.

Required Work Experience, Skills, or Education:

• A Bachelor\'s degree in hospitality, tourism, or any business-related course is preferred.
• Excellent communication and interpersonal skills to effectively interact with customers and provide exceptional service.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in computer systems and reservation software is an advantage.
• Previous experience as a travel agent is preferred but not required.
• Knowledge of travel destinations, airline policies, and travel regulations is a plus.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.

Note: The qualifications listed above are intended to provide a general outline of the skills, experience, and education required for the role of a Travel Agent (Reservations Assistant). The specific requirements may vary depending on the company and its individual job posting. Job Type: Full-time Salary: 6,000.00 - 15,000.00 per month Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person Speak with the employer
+91 9650386565