Debt Recovery officer Roles & Responsibility1) Contacting Debtors: Debt recovery officers initiate contact with debtors to negotiate payment plans or full settlements. They may communicate via phone calls, letters, emails, or in-person visits.2)Investigating Debtor Profiles: They research and analyze debtor profiles to understand their financial situation, payment history, and ability to repay debts.3)Negotiating Payment Arrangements: Debt recovery officers negotiate payment terms and arrangements with debtors, aiming to secure timely repayments or settlements.4)Advising on Financial Matters: They may provide advice and guidance to debtors on managing their finances effectively to meet their debt obligations.5)Maintaining Records: Keeping detailed and accurate records of all communications, payment agreements, and debt recovery activities is crucial for legal and administrative purposes.6)Legal Compliance: Debt recovery officers ensure compliance with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) in the United States.7)Skip Tracing: They may perform skip tracing techniques to locate debtors who have changed their contact information or are difficult to reach.8)Collaboration: Working closely with legal teams, credit controllers, and other professionals within the organization to escalate cases as needed and to ensure effective debt recovery.9)Reporting: Providing regular reports to management on the status of debt recovery efforts, including successes, challenges, and potential risks.10)Customer Service: Despite the challenging nature of their role, debt recovery officers often maintain professionalism and empathy in their interactions with debtors, striving to achieve a positive outcome for both parties.Job Types: Full-time, PermanentPay: \xe2\x82\xb918,000.00 - \xe2\x82\xb930,000.00 per monthSchedule:
Day shift
Fixed shift
Supplemental pay types:
Performance bonus
Application Question(s):
How many years of experience in Debt / Loan Recovery Process?
Where do you live in Bangalore?
What is your present salary package?
Do you have two wheeler to travel?
Experience:
Field Collections: 1 year (Preferred)
Language:
Kannada (Preferred)
Work Location: In personSpeak with the employer +91 9986473413
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