Job Description

Job Summary

The Field Leader is at the forefront of our operations, responsible for delivering exceptional client experiences. This role involves expertly managing client interactions, conducting tailored training sessions, ensuring accurate field documentation, overseeing loan collections, and resolving issues promptly. The Field Leader is integral to achieving organizational goals by fostering trust and ensuring operational excellence in the field.

Job Details

Designation:

Field Leader

Reporting To:

[Insert Manager/Supervisor Name]

Job Location:

[Specify Location]

Workplace Type:

On-site

Employment Type:

Full-Time

Roles and Responsibilities

Manage a caseload of at least

650 clients

, ensuring their concerns and needs are addressed efficiently. Facilitate loan disbursements ranging from

?15 to ?20 lakh

monthly, adhering to company policies. Conduct

Credit and Group Training (CGT)

sessions to empower clients with financial management skills. Ensure timely and complete collection of loan repayments, proactively minimizing delinquencies and defaults. Perform

Loan Utilization Checks

to verify the appropriate use of disbursed funds. Maintain full coverage of all households in the assigned portfolio, ensuring no eligible client is overlooked. Conduct thorough

Know Your Customer (KYC)

verifications, meeting regulatory and organizational standards. Implement

Best Client Selection

by identifying high-potential clients based on creditworthiness and repayment history. Perform

Income Parameter Analysis

to evaluate clients' repayment capacity and customize loan offerings.

Skills Required

Client Handling:

Professional, empathetic, and efficient management of client interactions.

Field Work:

Conduct on-site visits to assess client needs and verify information.

Monitoring:

Proactively track client accounts to ensure loan compliance and address any issues.

Technology Proficiency:

Skilled in using computers and mobile devices for record-keeping, communication, and transactions.

Bike Riding:

Efficient navigation between client locations and the office for timely service delivery.

Adaptability:

Eagerness to learn new skills and embrace professional growth opportunities.

Education and Experience

Minimum Qualification:

12th Grade

Open to both

freshers

and

experienced candidates

.
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Sangrur, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Willing to relocate in other State (Haryana, UP, Punjab)
Work Location: In person