Job Description

Role- Field Executive

Qualification- Any Graduation

Experienced - Fresher & Experience can apply

:

Act like a relationship manager for the assigned base & ensure all policy related servicing aspects are taken care.

It's a field Job & required to do customer visits for renewal collection & servicing..

Achievement of Persistency/Collections target month of month

Co-ordinate for Customers meet in branches/Centers for special campaigns/collections.

Joint calls with Branch/Sales/Persistency team for service recovery & collections

Daily follow-up with Sales hierarchy for expected collections for the day & result there on

Ensure timely collection & submission of mandatory requisite for policy reinstatements.

Ensure timely & accurate reporting of visits and collection numbers in tracker/application.

Ensure contactability of customers through updation/addition of new contact details of the customer through direct visits at the customer's residence/offices.

Build relationship with Key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow up with critical/complex customer to identify the reason for non-payment.

Collect renewal through digital methods/online mode and for offline payment ensure cheque payment get deposited within the defined SLA.

o Push for auto mode payment options as preferred choice for future payments.

Ensure he/she part in all trainings and audits as specified by clients.

Ensure compliance to all audit/regulatory bodies as well as policies and procedures of the company.

Shift Timing-

General shift timing.

6 days working in a week.

need immediate joiner.

Job Types: Full-time, Permanent

Pay: ?13,879.00 - ?17,897.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driving Licence (Preferred)

Work Location: In person