Job Description

Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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This Field Application Manager will be responsible to drive the incremental growth of Bioprocess Equipment's product portfolios. This includes and not limited to build technical credibility with customers by providing scientific and strategic support for implementation of products into bioprocess workflows. This individual will use their knowledge to support customers and our sales team in pre-sales and post- sales opportunities. The incumbent should have Solid hands-on skills, excellent understanding of Bioprocess equipment's, passion, and motivation to work within a dynamic, hard-working team is required.

The position will be based out of Pune

Key Responsibilities:

• Learn and keep teams informed on technical developments within Bioprocess Industry.
• Provide expert knowledge of products, services, and application expertise to customers.
• Work with customers, product, and project teams to design and execute important pilot studies.
• Support installation of products at customer sites and train the customers regarding the operation of the product.
• Support Business Development, sales team & distributors to secure important projects.
• Provide post-sales, on-demand, technical support, address customers inquiries, and perform troubleshooting to address customer concerns.
• Plan and execute promotional activities including trade show attendance, and other customer outreach efforts such as webinars, deliver technical presentations and on-site training to customers.
• Capture lessons-learned, work internally and with customers to author case studies.
• Support Solaris product and technology roadmaps by identifying customer needs, market trends and competitive activities.
• Travel up to 50 - 60 % primarily in the assigned region, including visits to Solaris and Donaldson headquarters, and tradeshows.

Education Qualification:

• Master's degree / PhD (or equivalent) in a Lifesciences field.

Relevance Experience:

• 5+ years of sales support or Bioengineering experience in the biopharmaceutical or life sciences

Technical Competence & Skills:

• Cell culture & microbial fermentation experience
• Bioprocess R&D and production experience
• Exceptional customer service skills.
• Ability to work well within a global, cross functional team
• Excellent interpersonal skills, strong verbal/written communications skills and attention to detail are required
• Strong problem solving and analytical skills

Leadership Competence:

• Ability to work under pressure and prioritize tasks.
• Ability to work in both a team environment and individually as required.
• Customer focused/Strong networking skills

Others (% of travel, language, etc.):

• Flexibility and willingness to travel inside sales region (~50 - 60 % of time)
• Expert English fluency (both written and spoken), knowing other regional languages will be advantage

Come make a World of Difference!

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.