Responsibilities:
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer's needs and requirements.
• Adhere to organisational guidelines and methodology while telecalling
Qualifications:
• Bachelor's degree
• Communication skills
• Work experience as a Telecaller
• Ability to manage and handle multiple tasks.
• Exceptional attention to detail.
Job Type: Full-time
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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