Female Telecaller Executive
Year Gurgaon, Haryana, India
Job Description
ROLES & RESPONSIBILITIES:
- Politely Answering and reverting to appointment phone calls
- Obtaining patient information & other relevant data. Guide patients about the process.
- Appointment coordination with doctors
- Stay on OPD floor & manage smooth flow of appointments during the shift
- Patient appointment tracking and scheduling efficiently
- Direct interaction with patients to greet them at the time of arrival
- Good computer knowledge and adaptability to software programs
- Assisting walk-in patients with appointments
- Independently respond to patient queries and resolve issues over call or in-person.
- Comply with the quality of service policy of the organization
- Excellent verbal and written communication in ENGLISH.
- Confident & Energetic personality
- Experience in working in American, Canadian & European markets is a must.
- Strong decision making skills.
- Provident Fund
- Day shift
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Required)
- Call center: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- Customer service: 1 year (Required)
- Hindi (Preferred)
- English (Required)
+91 9833551055
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Job Detail
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Job IdJD3089669
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear