Customer Relationship Executive (Female)
Responsibilities:
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
Requirements:
• A bachelor's degree in related field.
• A minimum of 3 years ' experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Jadwal:
• Day shift
Experience:
• total work: 4 years (Required)
• Customer service: 2 years (Required)
Language:
• English (Required)
Work Location: In person
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