Job Description

Candidates should be smart, presentable & fluent in English.

KRA (KEY RESULT AREAS)

Manage the front desk/reception in the best possible manner.

Ensure the front desk/reception area is neat & tidy.

Attend to patients promptly & professionally.

Should be able to handle patients efficiently at the reception area.

Attend to in-coming calls from patients.

Talk to patients as per Company norms.

Maintain, enter & record patients' data in the system.

Monitor and record petty cash payments, handle balance petty cash, prepare travel vouchers, basic cashiering duties, basic book-keeping duties etc.

Send daily/timely reports to HO.

Assist Centre Manager in day to day tasks.

Experience in Tele-calling/tele-sales will be an advantage.

NOTE: If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly. And you can do this with proper planning, communication, coordination & follow-ups.

Requirements:

Formal attire; western formals preferred.

Good & positive body language.

Smile & greetings are a must.

Good knowledge about the Company.

Good etiquette.

Good manners.

Good communication.

Computer savvy.

Should be able to handle irate patients.

Should never leave the front desk/reception empty.

Should never be busy with personal mobile phone.

Should always carry a patient first attitude.

Should be dedicated, spontaneous & self-driven.

Should execute responsibilities in an impeccable manner.

Should lead by example.

Should be good in team work.

Should never compromise on work standard.

Should have a strong sense of ownership & integrity.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Experience:

• total work: 2 years (Required)

Work Location: In person

Expected Start Date: 20/11/2024