We are seeking a dedicated and enthusiastic Female Receptionist cum tele caller to join our team. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle customer interactions effectively. This position is ideal for someone looking to start their career in a dynamic work environment with growth potential.
Key Responsibilities:
- Make outbound calls to potential and existing customers to provide product/service information, answer inquiries, and secure sales or follow-up appointments.
- Build and maintain customer relationships by providing excellent service and follow-ups.
- Address customer concerns and ensure customer satisfaction.
- Maintain and update the CRM system with relevant details for each interaction.
- Achieve daily, weekly, and monthly targets as set by the management.
Requirements:
- Education: Undergraduate (UG) degree.
-
Experience:
Freshers and experienced candidates are both encouraged to apply.
- Skills Required:
- Excellent verbal communication in [language(s) specific to the role].
- Strong persuasion skills and a positive attitude.
- Basic knowledge of MS Office (Excel, Word) and familiarity with CRM software is a plus.
- Ability to work under pressure and achieve targets.