- Communicates appointment details and procedures.
- Advocates for patient needs.
- Administrative Tasks
- Schedules appointments and maintains patient records.
- Manages communication, phone calls, and emails.
- Handles insurance verification and billing coordination.
- Documentation & Records Management
- Updates and maintains accurate patient files.
- Ensures compliance with privacy regulations (e.g., HIPAA).
- Care Coordination
- Facilitates referrals to specialists or external services.
- Supports communication between providers and patients.
- Billing & Insurance Assistance
- Collects co-payments and addresses billing concerns.
- Liaises with insurance companies for approvals.
- Customer Service Focus
- Resolves patient complaints and ensures satisfaction.
- Fosters a positive, welcoming environment.
- Skills & Qualifications
- Strong organizational, communication, and multitasking skills.
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- Experience in healthcare settings and customer service.
Job Type: Full-time
Pay: From ?15,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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