Job Description

We Are Hiring Guest Relation Executive for our Clients who is based in Rishikesh

Guest Relations Executive to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our customers are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact for our customers.

Your goal will be to ensure our customer enjoy themselves and plan to come back to our facilities.

Responsibilities: -

Welcome to customer at GRE Counter

Attend to special guests (e.g. VIPs) and answer their inquiries

Ask him/ her how they come to know about our company

Brief him/ her about our company details

Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

Address customer complaints and escalate to Guest Relations Manager when needed

Record information in the logbook daily

Ensure compliance with health and quality standards

Requirements and skills

Proven experience as a Guest Relations Executive

Familiarity with hospitality industry standards

Proficiency in English; knowledge of additional languages is a plus

Computer literacy

A customer-oriented and professional attitude

An outgoing personality

Outstanding communication abilities

Excellent organizational and time-management skills

Salary Budget: - 18K to 30K

Shortlisted candidates will have to come to Rishikesh for the final meeting

Interest candidate please share your profile at below mentioned Mail or WhatsApp

Only shortlisted candidates will be contacted

WhatsApp +91-7466942186

Email: - info.asterhospitality@gmail.com

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 7466942186
Application Deadline: 22/11/2024
Expected Start Date: 19/11/2024