Job Description

Join Our Team! Hiring a Front Desk Receptionist for FitClub!!About FitClub

FitClub is a premium fitness center dedicated to helping individuals reach their health and fitness goals. We provide top-of-the-line equipment, personalized training programs, and a variety of group classes, fostering a community where everyone feels welcome. Our team is committed to creating an engaging and motivating environment that supports all levels of fitness.

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As a Front Desk Receptionist , you will be the first point of contact for FitClub members and visitors, ensuring a positive experience from the moment they step through the door. Your role will involve greeting members, managing inquiries, and maintaining the smooth operation of the front desk.

• Job Title: Front Desk Receptionist
• Location: FitClub, Sushant Lok, Gurgaon
• Availability: Immediate joiner preferred

Key Responsibilities:

• Welcome and greet members and visitors with a friendly and professional attitude.
• Answer and manage phone calls, emails, and in-person inquiries regarding memberships, classes, and schedules.
• Assist members with membership sign-ups, renewals, and cancellations.
• Maintain a clean and organized front desk and lobby area.
• Handle customer queries and ensure their concerns are resolved or escalated appropriately.
• Coordinate with the gym staff to ensure an efficient member experience.
• Assist in promoting FitClub events, classes, and membership promotions.
• Support administrative tasks such as scheduling appointments and managing member records.

Skills Required:

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Freshers are welcome to apply!
• Ability to multitask and handle busy environments.
• Basic computer skills and familiarity with fitness center operations are a plus.

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Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Gurugram, Haryana (Required)

Work Location: In person