Job Description

Position Title: Dental Receptionist

Job Summary: As a Dental Receptionist, you will be the first point of contact for patients visiting or contacting the dental office. Your primary responsibility will be to ensure a positive patient experience by managing appointments, handling administrative tasks, and providing excellent customer service.

Responsibilities:

• Greet patients and visitors in a professional and friendly manner.
• Schedule patient appointments and maintain the dentist's calendar.
• Answer phone calls and respond to emails, addressing patient inquiries and scheduling requests.
• Verify patient information and insurance coverage, updating records as necessary.
• Collect and process payments for services rendered, including co-pays and deductibles.
• Maintain cleanliness and organization of the reception area and front desk.
• Coordinate with dental assistants and hygienists to ensure smooth patient flow.
• Assist with filing and organizing patient records, both physical and electronic.
• Follow office protocols for patient confidentiality and HIPAA compliance.
• Assist with other administrative tasks as needed, such as ordering office supplies or managing inventory.

Requirements:

• High school diploma or equivalent.
• Previous experience in a dental or medical office is preferrable.
• Strong communication and interpersonal skills.
• Should have good command in Telugu, English ( and Hindi preferrable).
• Proficiency with computer software, including scheduling and billing systems.
• Should be able to operate Microsoft Office whenever required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in record-keeping.
• Knowledge of dental terminology and procedures is a plus.
• Friendly and professional demeanor, with a commitment to excellent customer service.

Job Type: Full-time

Pay: From ?15,000.00 per month

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Morning shift

Supplemental pay types:

• Overtime pay

Work Location: In person