Job Description

Job Overview:
We are seeking a dedicated Customer Care Representative to join our team. In this role, you will act as the first point of contact for customers, providing prompt, professional, and friendly assistance to resolve their queries and concerns. This role is critical to ensuring customer satisfaction, loyalty, and a positive brand image.

Key Responsibilities:

• Answer customer inquiries via phone, email, and chat, providing accurate and timely information.
• Assist customers with product details, order status, shipping information, and returns.
• Resolve product or service issues by clarifying complaints, determining the cause, and selecting and explaining the best solutions.

Job Type: Full-time

Pay: ?9,911.22 - ?24,809.64 per month

Schedule:

• Day shift
• UK shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person