Job Description

Looking for a self-motivated Production Administrative Assistant to support our production team with various administrative tasks. This role involves client communication, firm reports, customer support, and process coordination to ensure a seamless experience for our clients.

Legal education preferred.

What You'll Do:
?Client Support: Handle incoming calls from existing clients, assist with their case-related concerns, and resolve any technology issues they may face.
? Google Reviews Management: Oversee the collection and management of client reviews at the conclusion of their case journey.
? Monthly Client Check-ins: Conduct follow-up calls to assess client experience and ensure their needs are met.
General Administrative Tasks: Support the production team with reports, data entry, and other assigned duties to improve efficiency.

Who You Are:
? Fluent in Hindi and English - strong verbal and written communication skills.
? Highly Organized - able to multitask and manage client interactions efficiently.
? Tech-Savvy - proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using various tech tools.
? Proactive Problem-Solver - able to take initiative and find solutions independently.
? Team Player - willing to collaborate and contribute to a supportive work environment.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

Evening shift Morning shift
Supplemental Pay:

Performance bonus
Application Question(s):

Mention your relevant experience Do you have legal education?
Experience:

total work: 1 year (Required)
Work Location: In person

Expected Start Date: 01/03/2025