• Communicating with customers : Telecallers interact with customers through various channels, such as phone, email, social media, and live chat. They explain products and services, answer questions, and resolve issues.
• Building relationships : Telecallers build rapport with potential customers and maintain relationships with existing customers. They also generate leads by making outbound calls.
• Documenting interactions : Telecallers record customer interactions in a database, including call details, queries, responses, complaints, and resolutions.
• Reporting : Telecallers report their observations and analysis to their team lead.
• Following guidelines : Telecallers adhere to organizational guidelines and methodology.
• Adapting sales pitches : Telecallers may modify sales pitches based on customer demand.
• Collecting data : Telecallers may collect data from existing customers about the company's products or services
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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