Job Description

Manages and motivating others to ensure quality of delivery to customers and stakeholders Delivers expert advice or service, using specialist knowledge and subject matter expertise Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk Manages conflicts that may impact delivery Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture Identifies and anticipates need for changes to continuously improve quality and efficiency of output Manages resources and risks using expert judgment, know-how and experience Good knowledge of industry best practice, good networks/links with external bodies and individuals Excellent organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines while delivering high quality results Ability to review, analyse and share insight on technical and thematic reports, research and legislation/regulations with diverse constituencies within the organisation Excellent written and oral communication skills (Face to face and via the telephone or video-conference) Ability to manage conflicting objectives and work to pressured deadlines Pragmatic without compromising functional goals and professional requirements Ability to operate remotely, in a diverse and multi-cultural environment Excellent Microsoft Office skills (Word, Excel and PowerPoint) Key Stakeholder Management Internal UK stakeholders - Fraud Transaction Monitoring Manager UK Stake holder - Lead manager Financial Crime Operations External Knowledge, Skills, Experience Educational Qualification Knowledge Skills: Confidence excellent communication To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in MG s operational risk To work with the technical operational areas to co-create and refine fraud risk frameworks across key journeys which inform priorities and protect customers and the business To agree and implement processes which integrate with 2nd line oversight and partner organisation s fraud teams to monitor transactions, investigate alerts, develop interventions, reduce false positives increase our effectiveness in detecting suspicious transactions To create the operational capability to support that activity across all COO Operational areas To support the design of the enterprise wide target operating model (and associated business case) to make this a permanent feature To use this capability to enable increased digitisation and automation through providing enhanced monitoring which is fit to replace human interventions Experience: 5-6 years of core FCC experience with at least 2-3 years of transaction monitoring experience / exposure Good knowledge of insurance and investment products, competitors, systems and distribution methods including : Relevant Fraud, Bribery Corruption laws Legal and regulatory requirements in relation to Fraud, anti-money laundering/terrorist financing and the proceeds of crime; Legal and regulatory requirements in relation to international economic sanctions and export controls; Fraud and other financial crime; Internal financial crime investigations; Regulated financial institutions Educational Qualification: Graduate / Post graduate degree / Post-Graduate Diploma/Masters in Management Studies or Business Administration Additional certifications preferred such as : Certified-Anti Money Laundering Specialist (CAMS) Certified Financial Crimes Specialist (CFCS) ICA Diploma in Financial Crime Prevention Professional insurance qualifications - CMFAS Modules M5, M9, M8

foundit