Job Description

:A). Portfolio Management - F&B Industry * Ensure execution of F&B portfolio - MSC & Training month on month as per AOP (Business Plan).

• Forecast F&B portfolio, resource planning and resource qualification as an input to AOP (Business Plan) year on year.
• Extend cooperation and support to planning and review team to secure and book audits as per GSP for F&B Industry
• Track to ensure compliance to applicable mandatory unannounced audits and auditor rotation for relevant schemes.
• Organize training session for Planning team when required by specific scheme owner.
• Support RC team to secure RC contracts and minimize / keep attrition level within target.

B). Resource Management (F&B) * Make available qualified resources to Planning team for smooth planning and execution of F&B portfolio.

• Ensure timely recruitment of new resources as per approved AOP (Business Plan)
• Ensure completion of qualification for new Auditors & Trainers and additional scheme qualification of existing auditors as per agreed timeline.
• Ensure maintenance of qualification of auditors every year as per scheme requirements.
• Comply to utilization target of auditors as per AOP (Business Plan).
• Optimize utilization of subcontractors and achieve Global and Local KPIs on resource utilization.
• Organize mandatory calibration session for the auditors as per scheme requirement and as and when requested by Key Customer
• Close collaboration with F&B Resources to ensure team engagement for improving quality of delivery.
• Routinely organize team meeting with auditors and share updates on scheme requirements, processes, customers expectations etc.
• Track to ensure timely completion of Timecards and Expense Statements by all F&B auditors.
• Monitor performance and provide feedback to F&B Auditors
• Build good personal and professional relationships across all functions of the Organization.

C). Liaising with Global Food Hub / GTH * Support to achieve Global KPIs for scheme certification including GFSI benchmarked schemes.

• Coordination with Global Food Hub to timely resolve any operational/technical issues.
• Support GFH to complete required Internal Audits as and when required/requested.
• Facilitate and actively participate in scheme owner / accreditation audits.
• Liaison with GFH for auditors qualification and qualification maintenance

D). Customer Focus * Manage Key accounts and client relationships to meet customers\' expectations.

• Take initiative to resolve any issue raised by customer on timely manner.
• Record customer feedback and initiate corrective action in case of any complaints timely.

E). As an Auditor * Perform Food Safety / Quality / other management system audits according to Scheme owner / GFSI / Accreditation/ DNV protocol to create value to customers.

• Maintain own qualification and extend qualification as per plan
• Understand and follow relevant DNV systems, tools, work processes and methodology.

Responsibilities:

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave)
• Medical benefits ( Insurance and Annual Health Check-up)
• Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance)
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
• Additional Benefits (Long Service Awards, Mobile Phone Reimbursement)
• Company bonus/Profit share.

*Benefits may vary based on position, tenure/contract/grade level*DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.Qualifications:

• Masters or Graduate in Agriculture / Science with Food/ Agriculture/ Horticulture / Veterinary / Equivalent discipline from a reputed institute.
• Minimum 10 years of work experience in Food Industry or food chain discipline include audit and / or inspection, out of which minimum 2 years has to be in Quality or Production function.
• Further, minimum 4 years\' experience in Auditing, Inspection and Training
• Experience in Operations and Resource Management will be preferred
• Knowledge of FSSAI regulations
• Demonstrated proficiency in Microsoft Office
• Ability to communicate directly with clients at all levels of an organization including senior management
• Ability to read/interpret audit protocols, labour regulations and work instructions
• Ability to write thorough audit reports

About Us:About Business AssuranceWe help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

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