Job Description

A Food & Beverage (F&B) Executive plays a vital role in the hospitality industry, typically overseeing the operations and management of the food and beverage department in a hotel, restaurant, catering service, or other F&B establishments. Here's a breakdown of the typical responsibilities, skills, and qualifications required for this role:

Job Responsibilities:

• Operational Management:
• Oversee day-to-day operations of F&B outlets (restaurants, bars, room service, banquet halls).
• Ensure smooth functioning of all areas, from food preparation to customer service.
• Monitor cleanliness, hygiene, and safety standards in the kitchen and dining areas.
• Ensure compliance with health regulations and food safety protocols.
• Staff Management:
• Recruit, train, and supervise F&B staff, including chefs, waiters, and kitchen staff.
• Schedule shifts, manage team performance, and handle employee concerns.
• Foster a positive work environment and ensure high team morale.
• Customer Service:
• Maintain high standards of customer service, ensuring customer satisfaction.
• Handle customer feedback and complaints professionally and ensure timely resolution.
• Monitor guest experience and ensure a memorable dining experience.
• Menu Planning & Development:
• Collaborate with chefs to plan and design the menu.
• Ensure the menu is in line with current market trends, dietary needs, and customer preferences.
• Analyze menu performance and make adjustments as needed.
• Inventory & Cost Control:
• Manage the inventory of food and beverages, ensuring adequate stock levels.
• Oversee the procurement of high-quality ingredients and negotiate with suppliers.
• Implement cost-control measures to minimize waste and optimize profitability.
• Monitor and control expenses related to labor, food, and beverages.
• Financial Management:
• Prepare budgets, forecasts, and financial reports for the F&B department.
• Analyze revenue, expenses, and profit margins, ensuring financial targets are met.
• Develop strategies to increase sales, including promotions, events, and special offers.
• Marketing & Promotions:
• Plan and execute marketing initiatives to promote F&B services, including special events or themed nights.
• Collaborate with marketing teams to increase brand visibility and attract customers.
• Develop loyalty programs and partnerships to drive repeat business.
• Compliance & Standards:
• Ensure compliance with all local, state, and federal regulations regarding food and beverage services.
• Maintain high standards of quality, consistency, and presentation in food and beverages.
• Adhere to company policies, procedures, and operational standards.

Key Skills Required:

• Leadership & Management: Ability to lead and motivate a team, manage conflict, and make decisions under pressure.
• Customer Service Orientation: A strong focus on delivering excellent service and ensuring customer satisfaction.
• Financial Acumen: Understanding of budgeting, cost control, and revenue management in an F&B setting.
• Communication: Strong interpersonal and communication skills to interact with staff, customers, and suppliers.
• Problem-Solving: Ability to handle complaints, operational challenges, and unforeseen issues efficiently.
• Attention to Detail: Ensuring high standards in food quality, presentation, and hygiene.
• Adaptability: Flexibility to adapt to changes, manage peak times, and meet the demands of the fast-paced F&B industry.

Qualifications:

• A degree or diploma in hospitality management, culinary arts, or a related field is often preferred.
• Several years of experience in the F&B or hospitality industry, with prior management or supervisory experience.
• Knowledge of food safety regulations (e.g., HACCP) and relevant certifications may be required.

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Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?23,000.00 per month

Benefits:

• Food provided
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Experience:

• total work: 8 years (Preferred)

Work Location: In person