Job Description

Job Responsibilities:

Operating and upgrading University Student's Dining Experience:

Provides guidance and direction to subordinates in day-to-day operations.

Ensuring customer satisfaction meet expectations.

Responsible for revenue and cost management in the set budget lines.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Ensures property policies are administered fairly and consistently.

Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Goal Setting:

Responsible making employees to achieve goals efficiency.

Ensure all employees follow work place safety policies and procedures and making team to follow effectively.

Monitoring and ordering department controllable expenses including food cost, supplies, uniforms and equipment.

Ensure all employees follow the set budgets and as per areas of responsibility.

Making ready all dining's for audits as per the complains.

Training & Development:

• Identifies the developmental needs of employees and coaching, mentoring, helping to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Training the service associates on the job technical skills.
• Administers the performance appraisal process for direct report managers.
• Ensure all employees trained and aware on food safety and personal safety FSSAI guidelines.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Rotational shift

Experience:

• total work: 3 years (Preferred)

Work Location: In person