Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure that all personnel are kept well informed of department's objectives and policies.
Financial Management:
Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management:
Assist the Food & Beverage Cost Controller to supervise all operational functions of Cost Controlling such as.
Checking of KOTs/BOTs.
Spot Checks.
Submit all Food and Beverage cost related details to the Accounts Department.
Submit to the Food and Beverage Department, all necessary information related to Food and Beverage sales and cost control.
Ensure that proper records have been kept of inventory receipts, issues and returns by use of storeroom stock cards and signed documents.
Conduct monthly inventory of food, beverages and other storeroom items.
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