Job Description

1. Leadership and Supervision

• Team Management : Lead and supervise bartenders, servers, and barbacks, ensuring smooth coordination.
• Training : Train staff on craft cocktail preparation, presentation, service etiquette, and the bar's unique offerings.
• Problem-Solving : Address any staff or operational issues promptly to maintain service standards.

2. Guest Experience

• Exceptional Service : Ensure guests have a memorable experience by providing personalized recommendations and attention to detail.
• Menu Expertise : Be well-versed in the bar's menu, including the story behind signature cocktails, ingredients, and preparation techniques.
• Handling Complaints : Resolve guest concerns or complaints professionally and effectively to ensure satisfaction.

3. Operational Oversight

• Service Flow : Oversee the flow of service during busy hours, ensuring efficiency without compromising quality.
• Inventory Management : Assist in monitoring inventory levels of spirits, mixers, garnishes, and bar tools, ensuring everything is stocked.
• Equipment Maintenance : Ensure bar equipment and tools are in good working order and report any issues for repair.

4. Craft Cocktail Expertise

• Mixology Knowledge : Demonstrate advanced knowledge of cocktails, spirits, and flavor pairings to guide bartenders and guests.
• Quality Assurance : Oversee cocktail preparation to ensure consistency, quality, and adherence to recipes.
• Innovation : Collaborate with the bar manager or mixologists to develop new cocktails or seasonal menu changes.

5. Team Collaboration

• Communication : Act as a liaison between staff and management, ensuring clear communication of expectations and feedback.
• Shift Coordination : Manage staff schedules, breaks, and role assignments to maintain a balanced workload.
• Pre- and Post-Shift Duties : Lead opening and closing procedures, ensuring readiness and cleanliness.

6. Compliance and Safety

• Alcohol Regulations : Ensure compliance with local liquor laws, including responsible service and checking IDs.
• Hygiene Standards : Uphold cleanliness and safety protocols in all aspects of bar operation.
• Crisis Management : Handle emergencies or disruptions calmly, ensuring guest and staff safety.

7. Financial and Sales Oversight

• Upselling : Guide staff to upsell premium products or specialty cocktails to maximize revenue.
• Cash Handling : Ensure proper cash handling, including monitoring tips, balancing registers, and reporting discrepancies.
• Sales Analysis : Assist in tracking sales trends and identifying popular items or areas for improvement.

8. Events and Promotions

• Event Coordination : Help plan and oversee bar events like themed nights, tastings, or private parties.
• Promotional Ideas : Work with management to suggest and execute creative promotions that align with the bar's brand.

Skills and Qualities Required

• Leadership : Strong ability to lead, motivate, and manage a team in a high-pressure environment.
• Customer Service Excellence : Prioritize guest satisfaction with a friendly, professional demeanor.
• Mixology Expertise : Deep understanding of craft cocktail preparation and the bar industry.
• Attention to Detail : Focus on quality, consistency, and presentation in every aspect of service.
• Problem-Solving : Quick thinking to address operational challenges or guest concerns.
• Organizational Skills : Manage staff, inventory, and service flow effectively.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person