Job Description

We are looking for Captain to join F&B Department for a Luxury boutique Hotel Property (Flora Misty Falls) at Athirappilly. Ideal candidate should be experienced with a passion for learning and desire to grow in the field F&B Service.

:

• Greet and escort customers to their tables.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Ensure guests are serviced within specified time.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Record transaction/ orders in Point of Sales systems at the time of order.
• Check with guests to ensure satisfaction with each food course and beverages.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Qualification & Experience:

• Diploma / Degree in food and beverage / hospitality management, additional improvement programs in F&B.
• Minimum 2 Years of experience as a Captain / Sr. Waiter.
• Has a good knowledge of menu and presentation standards.
• Good communication skill in English.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person