Urgent Hiring For International Bpo 9953611851
Job Description
JOB DESCRIPTION:
COLL HR SAWIKA 9953611851
Function Description:
Deliver Extraordinary Customer Care by responding to questions concerning Card Member Accounts at Corporation level
Purpose of the Role:
Ability To Comprehend & Respond To All Card Member Queries With Immediate Resolution (Real Time) To Ensure Customer Satisfaction
Adaptable & Customer Centric Approach To Situations To Deliver Superior Service.
Responsibilities:
Grow & nurture Customer Relationship on each & every call
Adherence To Quality & Compliance Guidelines
Personalization/ Empathy In Communication
Qualifications
QUALIFICATION:
Critical Factors to Success:
Ability to recognize tone & mood of customer through verbal communication
Past Experience:
Candidate should have been a part of a Voice process with min 12 Months experience
Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
Functional Skills/Capabilities:
Demonstrated Ability to Work Effectively Within A Team Environment
Skills Required
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Job Detail
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Job IdJD482099
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IndustryBPO/ITES
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Total Positions50
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Job Type:Part Time
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Salary:20000-25000
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Employment StatusPermanent
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Job Locationdelhi, India
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByFeb 16, 2020
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Job Posting DateNov 18, 2019