Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Facility Manager-Technical

Account Management - Work Dynamics



What this job involves



Keeping up the pace

You'll set the facility management team on the right track through ample engineering planning and management. You'll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. You'll bring out the team player in you to keep all key performances in check.



All eyes on the plan

You'll ensure that all risk mitigation plans are in place. Do such plans comply with our clients' designated procedures and policies? Are all engineering reports in order? You constantly need to monitor and evaluate all critical environment equipment across the account's site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites.



Taking facilities operations up a notch

Maintaining high-quality facilities operations is your top priority. To achieve this, you'll work closely with facilities managers to keep the reliability of facilities operations. You're in charge of reviewing the planned preventive maintenance programmes, as well as ensuring that service standards are aligned and maintained with regional operations procedures. You'll take the lead in pushing the "ONEVIEW" system to your staff, and use it to ensure consistency against regional policies and procedures. You'll also be responsible for quality assurance by keeping the Mechanical & Electrical systems in check.



Risks under control

Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks? Is information uploaded into our systems accurate and complies with the audit process? Is the disaster recovery and business continuity planning implemented and reviewed periodically? Are escalation procedures observed? These are just some of the questions that you constantly need to ask yourself as our risk management agent.



Tracking project effectiveness

You'll be involved in project review, execution and information documentation. You'll keep track of the M&E portions of all project proposals, and participate in the technical aspects of the M&E portion of any project's bidding process. It is also your job to keep project information together for future use.



Managing the team

You'll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. You're also in charge of ensuring the quality of management reports through the team's deliverables and administration of the "ONEVIEW" portal.



& Key Responsibilities

Responsible for the Comprehensive facility, contract, and procurement management for technical Services to the client.

Responsible to drive operational excellence focusing on financial and operational performance/compliance

Establishing all engineering process & procedures for M&E activities. Plan & take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility

Plan, Schedule, and implement 52 Preventive Maintenance Schedules for all Continental MEP assets.

Responsible for all legal & authorities related compliances pertaining to facility & engineering systems

Plan for and ensure the availability of all critical and non-critical spare parts.

Ensure to have strict compliance with local and national statutory rules & regulations and ensure that all the relevant statutory returns pertaining to all the areas of Campus Operations are submitted to the concerned statutory authorities.

Implement standard business operating mechanisms such as regular team meetings, strategic review forums, training conferences, and regular analysis and reporting processes to ensure team engagement and alignment and to provide an effective and efficient business operation

Responsible for Engineering Operations activities by attending required meetings and developing and implementing programs and procedures on a priority basis

Responsible to drive culture, development, and deployment of strategic tools and processes necessary to support the FM program focused on 100% uptime

Work towards the 'ZERO' down time and set up the practices to ensure the delivery of seamless service to Clients.

Responsible for ensuring landlord's compliance on availability of all statutory obligations such as CEIG, Fire, Lift, Explosives and stability certificate.

Responsible for setting up the maintenance contracts to ensure the risk mitigation to the Client operations.

Assume the responsibilities of SFM, as and when required.

Implement the Energy management programs to reduce the cost on utilities.

Handle small renovation projects from initiation to completion. Little knowledge in Projects management is essential.

Responsible for weekly & monthly reports on M&E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.

Energy management, saving opportunities, risk management & engineering systems audits. Key Performance Management

Responsible to manage the operation & maintenance Vendors and AMC vendors related to M&E services

Consult with clients and account leadership regarding all aspects of Facility operations, management, account expansions, Asset replacement plan and design.

Maintain effective communications with technical personnel and key management, business team



Sound like you? To apply, you need to be:

Experienced and client centric

You must have a university degree in engineering/facility management, with eight years' experience in the field. You'll need a strong grasp of client satisfaction, as you'll constantly communicate with our stakeholders. We'll expect you to provide them with solutions that will continuously improve their systems and save them costs. You'll also strive to determine if we can provide them other services that may help improve their conditions further.



A strong, flexible leader

Do you have an excellent command of spoken English Are you a proactive leader who can think laterally and deliver innovative solutions? Do you have strong people skills, capable of boosting staff satisfaction and morale? If your answers are "yes" to our questions, let's discuss how we can put your expertise into action as our engineering manager.



Qualification and Experience Criteria

B. Tech/ BE/ Diploma in Electrical/Mechanical/Electronics Engineering from a premier institute

Excellent planning, organizational and interpersonal skills. Excellent people skills and ability to interact with a wide range of client staff and demands

Strong PC literacy and proven ability to manage daily activities using various systems

Minimum of 5 year's experience in FM and manufacturing plant industry, with at least 3 years of experience in the following areas:

Hand-On Experience in O&M of large physical infrastructure components of a large campus Experience in operation and Maintenance of civil, electrical, HVAC, LAN, Safety, and Security system components for a large-scale infra portfolio Experience in the Operation and Maintenance of integrated Building Management System Good verbal, and written communication and documentation skills Demonstrated experience with service improvement initiatives, Knowledge of Occupational Safety requirements, continuous improvement initiatives etc Demonstrated experience with client reporting and preparation of reports required. Operational Risk Management Update and implement Emergency Response plan; drills etc as required Operational Audits and Compliance Escalation of Incidents/Problems

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.