Job Description

Location: India, (Bangalore)
Minimum Qualification: Graduate
Indicative Experience: 10 years of experience in similar roles, managing an office independently, preferably in a Global IT company
Domain: Preferably in life sciences and pharmaceuticals.
Other benefits: Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk



About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker--and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle --and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
Citeline accelerate the drug development cycle
Evaluate bring the right drugs to market
MMIT identify barrier to patient access
Panalgo turn data into insight faster
The Dedham Group think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.
As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.



Role The person will be accountable for managing our co-working space in Gurgaon/Bangalore.



Responsibilities 1. Setting up and maintaining office set-up such as meeting rooms, collaboration space etc.
2. Overseeing local IT Infrastructure (routers etc.) and working with the IT team to get issue resolution
3. Providing top-class experience to employees, contractors and visitors
4. Inventory Management
5. Managing day-to-day operations of the office such as seat allocation, booking of meeting rooms, utilization of credit points etc.
6. Liasioning with other stake-holders at the same facility and maintain the relationship
7. Collaborating with the facility providers for functions such as parking allocation, in case of events
8. Ensuring that services provided by the facility provider as per the contract.
9. Managing vendors working in the office
10. Working with the Accounts and Finance team to ensure that invoices raised to the company are correct and paid in a timely panner.
11. Maintaining very high standards of office upkeep.
12. Dealing with emergencies as they arise



Skills 1. Excellent verbal and written communication skills
2. Ability to work with senior stake-holders in US/UK
3. Be a task master
4. Should be a go-getter
5. Prioritizing and Multi-tasking
6. Reporting skills
7. Proactive thinking
8. Vendor Management
9. Sourcing and negotiation
10. Excellent working knowledge of MS Office



Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.