Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Here's a job description for a Soft Services Executive who will work at a client site in Bangalore:Job Title: Soft Services ExecutiveLocation: Client Site, BangaloreJob Summary: We are seeking a detail-oriented and proactive Soft Services Executive to manage and oversee soft services operations at our client's site in Bangalore. The successful candidate will ensure the delivery of high-quality soft services, maintain excellent client relationships, and contribute to a safe and efficient work environment.Key Responsibilities:Oversee day-to-day soft services operations, including cleaning, housekeeping, reception, mail services, and cateringManage and coordinate with on-site service providers and vendorsConduct regular inspections to ensure service quality meets client expectationsDevelop and implement standard operating procedures for soft servicesMonitor and control operational costs within the allocated budgetHandle customer complaints and resolve issues promptlyEnsure compliance with health and safety regulationsPrepare and submit regular performance reports to management and clientsTrain and supervise soft services staffParticipate in client meetings and maintain strong client relationshipsQualifications:Bachelor's degree in Facility Management, Hospitality Management, or related field3-5 years of experience in soft services management, preferably in a corporate environmentStrong knowledge of soft services operations and best practicesExcellent communication and interpersonal skillsProficiency in Microsoft Office suite and facility management softwareAbility to work flexible hours as requiredStrong problem-solving and decision-making skillsExperience with vendor management and contract negotiationsLocation:On-site -Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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